Terms Of Service

Terms of Service

My services are for guidance purposes only. I do not claim to be a therapist, doctor or a lawyer. I do not take responsibility for how a client acts upon any guidance given during a reading. If you need medical help or care, I suggest seeing a medical professional.

Cancellations & Rescheduling Policy

I understand that unexpected situations can arise. While I do not offer cancellations or refunds for booked appointments, I am happy to accommodate one reschedule per appointment. If you need to reschedule, please contact me as soon as possible so we can find another available date. Appointments may only be rescheduled once. If a second reschedule is requested or the rescheduled appointment is missed, the appointment will be considered forfeited, and a new booking with full payment will be required. All payments are non-refundable and will be applied toward your one-time rescheduled appointment. If I Need to Reschedule Providing reliable service is incredibly important to me, and I make every effort to honor every appointment as scheduled. In the rare event that I need to reschedule due to illness, a family emergency, or other unforeseen circumstances, I will notify you as soon as possible and work with you to arrange a new appointment at the earliest available date

Before Your Appointment

I’m so excited to welcome you into my new space! Every detail has been thoughtfully created to provide a peaceful, comfortable, and relaxing experience from the moment you arrive. Before your session begins, I encourage you to take a moment to arrive with an open mind and a calm heart. Giving yourself a few quiet moments before your appointment can help you settle into the space and allow you to receive the most from your experience.

Shoe Free Space

To help maintain a clean, peaceful, and comfortable environment for everyone, my office is a shoe-free space. Many of my sessions—including Reiki, sound baths, meditation, and other events—take place on the floor, so keeping the space clean is very important. Please plan to remove your shoes upon entering. Feel free to bring a pair of socks or simply come however you’re most comfortable. Slippers will also be available if you’d like to use them.

Arrival

Please wait in your car until 5 minutes before your scheduled appointment time. The entrance door will remain locked while sessions are in progress. This allows every client to enjoy a private, uninterrupted experience, as there are other practitioners seeing clients throughout the building. Keeping the entrance locked helps minimize noise and distractions, protects each client’s privacy, and ensures that only those with scheduled appointments are entering the building. The door will unlock 5 minutes before your appointment, and I’ll be ready to welcome you.

Late Arrivals

If you arrive more than 15 minutes late, your appointment will need to be rescheduled. This helps keep the schedule running smoothly and respects the appointment times of those scheduled after you.

One-on-One Mediumship Sessions

If you’ve booked a one-on-one mediumship session, your appointment is reserved for one person. If another adult accompanies you, I kindly ask that they wait downstairs during your session. Mediumship is unique in that I cannot intentionally block communication or messages that may come through for someone else simply because they are present. Once another adult is in the room, the session naturally becomes a two-person reading rather than an individual one. Of course, this does not apply if someone is accompanying you as a translator or to provide necessary assistance. Those situations are always welcome—please just let me know in advance. Thank you for your understanding and respect for this policy.

Fragrances & Strong Odors

Out of consideration for those with allergies, sensitivities, and respiratory concerns, we kindly ask that you avoid wearing strong fragrances or arriving with lingering smoke or other strong scents whenever possible. Thank you for helping us create a comfortable and welcoming environment for everyone.

Recording Your Session

You are welcome to audio record your session for your personal use. Many clients find it helpful to listen back afterward, as messages and details often make more sense with time.

My hope is that from the moment you arrive, you feel at peace. Every detail of this space has been thoughtfully created to provide a clean, comfortable, and welcoming experience. Thank you for helping me preserve that environment for every client who walks through my doors. I truly appreciate your understanding and cooperation, and I look forward to welcoming you soon. With love, Psychic Medium Alyissa